Re-imagine the situation: Medium-sized company focused on sale of electronics faces significant challenges due to incorrect shipment products, substitutions colours for the same products, packing a different type of product. This situation results in return of orders, considerable financial costs to return goods, also due to price differences between products, and ultimately customer dissatisfaction.

How to get out of this situation?

Zero shipping error is a goal that many modern businesses are striving to achieve, especially in logistics and distribution. This concept refers to the minimisation of errors or discrepancies that could arise during the process of dispatching products from the manufacturer to customers. In today's competitive environment, it is extremely important to ensure that customers receive the right products in perfect condition and on time.

The measurement is that leads to control, and ultimately to improvement.

H. James Harrington

In shipping, you can perceive zero errors in the process of preparing the order for shipment and in the accuracy of the delivery data.

These goals are achievable with Chameleoon and can be measured in areas such as:

order processing time

customer satisfaction

employee productivity and turnover

cost saving

What does the process require?

For those who like order and don't want to burden the company with returning goods, the application offers sophisticated options for issuing goods. Using technology such as barcodes, real-time tracking of the location and quantity of goods, it will give you an overview of what's happening in the warehouse right now.

Real-time tracking of inventory and order status helps reduce errors due to manual processing or outdated data. The staff knows exactly where the product is located and guides them step by step to avoid product confusion.

If you do not want to send the wrong goods, by scanning the code of each product to ensure that exactly what was ordered goes into the package. Chameleoon automatically alerts you to differences in the final scanning of products before dispatch, preventing incorrect goods from being sent.

Automatic generation of shipping labels with data directly from the ordering system and checking the accuracy of the data against carrier standards before creating the shipping label. This reduces the risk of address errors or incorrectly assigned shipment data.

Using the app Chameleoonwill guarantee you a flawless process from order receipt to delivery.It will also ensure a seamless flow of information between warehouse, dispatch and administration.

Benefits of zero defects for the company and customers

Cost reduction

The company will reduce the cost of processing complaints, returning goods and managing back orders.

Accuracy of orders

The error rate during dispatch drops to almost 0, which will significantly reduce customer complaints.

Higher satisfaction

A flawless process leads to fast and reliable delivery, which increases customer trust and loyalty.

Efficient storage capacities

Efficient use of resources such as warehouse space, transport and human resources.

Staff

Increase in productivity of employees, reducing turnover rates and easy training of employees.